5 Troubleshooting
5.1 If the appliance does not work as it should
5
Troubleshooting
WARNING:
Risk of injury! Never use a faulty appliance! Before you try to localise the problem, switch off the
appliance and pull the plug from the socket.
See if you can solve the problem yourself by following the steps in the table.
Problem
The appliance
The overheating protection has
will not switch on
tripped (e.g. due to blocked
or suddenly
suction channels or similar
stops vacuum-
problem).
ing.
The appliance
The dust bin is full.
hardly picks up
any dirt.
The filter components are
soiled.
The turbo brush is fitted but the
position of the visor is not cor-
rect.
Dust is expelled
The dust bin has not been fitted
when vacuum-
correctly after cleaning.
ing.
The exhaust filter of has not
been inserted correctly after
cleaning.
The turbo brush
The locking button for the turbo
cannot be pivot-
brush (fig. 1/3) is locked.
ed/adjusted.
NOTE:
If you cannot solve the problem following this table, contact us,
Service".
38
Possible cause
Solution
Switch off the appliance. Eliminate the
cause for the overheating. Wait for about 30
minutes. After the appliance has cooled off,
you may switch it on again.
Empty the dust bin,
chapter 4.1,
„Emptying the dust bin".
Empty the dust bin,
chapter 4.1,
„Emptying the dust bin", and clean the filter
components,
chapter 4.2, „Cleaning the
dust bin and its filter components" /
chapter 4.3, „Cleaning the exhaust filter".
Open up or close the visor depending on the
direction in which you wish to perform deep
cleaning,
chapter 3.5, „If required: insert
the turbo brush".
The dust bin must click into place audibly
and completely. If this is not possible, it is
possible that the separator and/or the dual
pre-motor filter have not been inserted cor-
rectly,
chapter 4.2, „Cleaning the dust bin
and its filter components".
When reinserting, make sure that the ex-
haust filter does not protrude in any position,
chapter 4.3, „Cleaning the exhaust filter".
Release the locking button for the turbo
brush (fig. 1/3) by pushing it up.
page 130, „International