After the Dell Diagnostics loads and the Main Menu screen appears, click the button
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for the option you want.
NOTE: The service tag for your computer is located in the title bar of each screen.
Option
Function
Express Test
Performs a quick test of devices. The test typically takes 10 to 20 minutes
and requires no interaction on your part. Run Express Test first to increase
the possibility of tracing the problem quickly.
Extended Test
Performs a thorough check of devices. The test typically takes 1 hour or
more and requires you to answer questions periodically.
Custom Test
Tests a specific device. You can customize the tests to be run.
Symptom Tree
Allows you to select tests based on a symptom of the problem you are
experiencing. The option lists the most common symptoms.
If a problem is encountered during a test, a message appears, displaying the error code
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and a description of the problem. Write down the error code and problem description
and follow the instructions on the screen. If you cannot resolve the error condition,
contact Dell (see "Getting Help" in your User's Guide for the appropriate contact
information).
If you run a test from the Custom Test or Symptom Tree option, click the applicable
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tab described in the following table for more information.
Tab
Results
Errors
Help
Configuration
Parameters
When you have finished running a test, close the screen to return to the Main Menu
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screen. To exit the Dell Diagnostics and reboot the computer, close the Main Menu
screen.
Function
Displays the results of the test and any error conditions encountered.
Displays error conditions encountered, error codes, and problem
description.
Describes the test and may indicate requirements for running the test.
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains your configuration information for all devices
from the system setup program, memory, and various internal tests and
displays the information in the device list in the left pane of the screen.
The device list may not display the names of all the components installed
on your computer or all devices attached to your computer.
Allows you to customize the test by changing the test settings.
Sy s tem I nf o r m a ti on G u id e
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