Before You Contact Us - Olympus S-DVD-100 Manual Del Usuario

Before you contact us

Before you contact us
• Confirm the following points before contacting us so that we can provide quick and accurate answers.
• Please fill out this check sheet if you want to contact us by fax or mail.
• Symptom, displayed messages, frequency, and other details of the problem:
PC-related problems are difficult to accurately identify. Please provide as much detail as possible.
• Name:
• Contact information: Postal code
• Product name (model):
• Serial number (located on the bottom of the product):
• Purchase date:
• Error code displayed on the camera screen:
*Please provide the following information if you are using the unit connected to a PC or if you are using
third party application software:
• Type of PC:
Manufacturer, model, and others
• Memory size and free hard disk space:
• Windows version:
Settings on Control Panel/System/Device Manager:
• Other peripheral devices connected:
• Name and version of the application software related to your problem:
• Name and version of the OLYMPUS software product related to your problem:
EN-50
Address (your residential address or office address)
Phone/Fax
E-mail