Troubleshooting - TECshow MAGIC CUBE Manual De Usuario

8. TROUBLESHOOTING

Following are a few common problems that may occur during operation. Here are some suggestions for easy
troubleshooting:
Problem
The unit does not work, no
light and the fan does not
work:
Not responding to DMX
controller
One of the channels is not
working well
9. FIXTURE CLEANING
The cleaning of internal and external optical lenses
and/or mirrors must be carried out periodically to
optimize light output. Cleaning frequency depends
on the environment in which the fixture operates:
damp, smoky or particularly dirty surrounding can
cause greater accumulation of dirt on the unit's
optics.
1. Check the connection of power and main fuse.
2. Measure the mains voltage on the main connector.
3. Check the power on LED.
1. DMX LED should be on. If not, check DMX connectors, cables to see if link
properly.
2. If the DMX LED is on and no response to the channel, check the address
settings and DMX polarity.
3. If you have intermittent DMX signal problems, check the pins on connec-
tors or on PCB of the unit or the previous one.
4. Try to use another DMX controller.
5. Check if the DMX cables run near or run alongside to high voltage cables
that may cause damage or interference to DMX interface circuit.
1. The stepper motor might be damaged or the cable connected to the PCB is
broken.
2. The motor's drive IC on the PCB might be out of condition.
Possible solution
• Clean with soft cloth using normal glass clean-
ing fluid.
• Always dry the parts carefully.
• Clean the external optics at least every 20 days.
• Clean the internal optics at least every 30/60
days.
P. 11
English version | Tecshow Magic Cube