Idiomas disponibles
Idiomas disponibles
Conditions
Charging complete but the char-
ger did not re- lease EV
*Each model of EV contains different charging condition and gun release method, please refer to your
user manual.
(011-XXX) Troubleshooting - Error Code
011-XXX contains charger's parts or connection fault message; please unplug charging connector, turn
power off, reconnect the issued part and then power on the unit. If same error code be displayed, then
must be serviced by qualified technician. Please contact your dealer.
1.
Please unlock the EV, press the button of HV charging port cover, and try to
unplug again*
2.
Turn the startup switch on and off, then try to unplug again
3.
Lock the EV doors and release, then try to unplug again
4.
Turn the EV air conditioner off, then try to unplug again
5.
Please release by EV manual unlock switch
6.
If there is no manual unlock, please turn off or reset the charger
7.
Contact your EV company or dealer
Troubleshooting guide
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