Idiomas disponibles
Idiomas disponibles
WARRANTY
TAMITO SAS offers an electric vehicle charging solution for individuals and corporations. This includes
a smart charging hardware device and an online service to control the charging functions of the device,
accessible both locally on the network and remotely via the Internet through a website and a mobile
app. This limited warranty statement applies to the smart charging hardware device and related
accessories "Equipment" provided by JATRHG. In the event of defects, the buyer must immediately
inform TAMITO SAS to exercise the right to rectify the defect.
ADDITIONAL RIGHTS
WHILE THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER
RIGHTS IN YOUR JURISDICTION. THIS LIMITED WARRANTY STATEMENT IS SUBJECT TO THE
APPLICABLE LAWS THAT GOVERN YOU AND THE EQUIPMENT. PLEASE REFER TO THE LAWS OF YOUR
JURISDICTION TO FULLY UNDERSTAND YOUR RIGHTS.
Who is Covered by TAMITO SAS's Limited Warranty
This limited warranty statement covers users of the equipment - those who have purchased the
equipment directly from TAMITO SAS or through an authorized reseller or distributor, or those who
have received the equipment as a gift from such a purchaser.
Limited Warranty Coverage
For a period of 24 MONTHS from the date of purchase, TAMITO SAS warrants that the equipment will
be free from material and manufacturing defects under normal use and service conditions.
Warranty Benefits
If, during the applicable warranty period, the user returns the defective equipment to TAMITO SAS,
along with TAMITO SAS's return authorization form, and TAMITO SAS's inspection of the equipment
reveals, to TAMITO SAS's satisfaction, that the products are defective and that these defects are not
caused by abuse, misuse (used for purposes other than charging an electric vehicle), negligence,
alteration, improper installation, repair, inadequate testing, an accident, a natural disaster, use outside
the specified ambient conditions, use contrary to any instructions issued by TAMITO SAS, acts of
vandalism, normal wear and tear, overvoltage due to lightning or network flaws or instability,
unauthorized opening, dismantling or moving, operation outside of business hours, or if the equipment
has not been maintained and/or stored according to our instructions and was left unpowered for an
extended period, TAMITO SAS will, at its sole discretion, repair, replace, or refund the user the standard
retail purchase price of the equipment or the purchase price paid as indicated on your proof of
purchase, whichever is lower. No equipment may be returned to TAMITO SAS without our return
authorization form.
Obtaining Limited Warranty Service, Product Return Procedure
For warranty service, shipping instructions, and the return authorization form, please contact TAMITO
SAS via email at [email protected] or by phone at +33(0)184181010. Please ship the equipment to
TAMITO SAS along with proof of purchase, which is necessary to receive repairs, replacements, or
refunds under this limited warranty statement. The user will cover the shipping cost to TAMITO SAS,
and TAMITO SAS will cover the shipping for any repaired or replaced equipment.
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