Idiomas disponibles
Idiomas disponibles
6. Problem Solving
If the UPS does not work properly, you can try to locate the problem using the following
table:
Symptom
No indication of alarm and electrical
network is normal.
The warning icon and EP code flash on
the LCD screen and the alarm sounds
every second.
The warning icon and the code Error in
the battery, flashes on the LCD screen,
the alarm sounds every second
Warning and Overload icons, pa
flashes on the LCD display, the alarm
sounds twice every second.
The Over Load code error 43 is displayed
and the icon flashes on the LCD display,
the alarm sounds continuously.
The Overload code is shown, fault 14, the
alarm sounds continuously.
Different fault codes appear on the LCD
display
with
the
alarm
continuously.
The autonomy time is less than the
predefined nominal value.
The warning icons and High Temperature
Ventilation Failure flash on the LCD
display, the alarm sounds every second.
The warning code 02 is displayed, the
warning icon flashes and the alarm
sounds every second.
All manuals and user guides at all-guidesbox.com
Possible Causes
The
AC
cable
connected to the network.
The EPO function is activated. The
EPO switch is off or the jumper is
open.
The internal or external batteries are
not connected correctly.
The UPS is overloaded.
After repeated overloads, the UPS is
blocked
in
bypass
connected devices are fed directly from
the electrical network.
The UPS shuts down automatically
because it has been overloaded for too
long.
The UPS has shut down automatically,
due to a short circuit at the UPS
output.
sounding
An internal fault has occurred.
The battery is not fully charged.
Defective battery
The fan is blocked or does not work, or
the UPS is overheated.
The neutral input cable is disconnected
The L2 or L3 fuse is blown.
ON-LINE 3P/3P
is
not
properly
Check if the power cord is properly
connected.
Close the circuit to deactivate the EPO
function.
Check that the batteries are properly
connected.
Disconnect the excess load connected to
the outputs.
mode.
The
Remove the excess load connected to the
UPS. Then turn off and restart the UPS.
Remove the excess load connected to the
UPS. Then turn off and restart the UPS.
Check the wiring of the outputs and if the
connected devices are shorted.
Contact your technical support service
Charge the battery for at least 7 hours.
Contact your support service to replace
the battery.
Check the fans and contact your technical
support service.
Check the neutral input. If the connection
is OK, go to the configuration section and
check in the neutral loss check menu that
parameter 3 is "CHE". If so, press "Enter"
until "CHE" flashes and press "Enter"
again. If the warning persists, check the
fuses of inputs L2 and L3
Replace the fuse.
PH 9283 - PH 9284 .
Solution
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