Idiomas disponibles
Idiomas disponibles
5. FAQ
Q1: Why doesn't the water timer opened/closed within the preset time?
●The program is incorrect.
●The water pressure is too low.
●There are particles of dirt or debris
inside the valve.
●There are overlapped plan in the
multiple set start times.
Q2: Why does the network connection fail?
● Please check if the icon is selected correctly in the app.
● If the device is already connected to another cell phone, please disconnect first.
● Turn off the WLAN connection of your phone and turn it on again.
● Make sure there is sufficient battery power and place the water valve as close as
possible to the gateway.
● There are too many devices connected to the router and the WLAN signal is
unstable.
● Pairing is only to be performed on 2.4G WLAN networks.
● It is not possible to connect the gateway and water valve on the tablet.
Q3: The hose tap connection/outlet leaks?
● The O-ring is connected correctly to the hose tap.
● The connection outlet or water pipe is broken.
● The faucet and water pipe has a different thread.
If necessary, please use an appropriate adapter or PTFE tape.
Q4: Is it compatible with water bucket or drip system?
● No, because the water pressure of water bucket and drip system does not meet
the pressure standard for water valve.
●Manual watering is turned on.
●Valve fails.
●The battery is low.
●The faucet is turned off.
●Rain delay is activated.
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