BERGNER BG-50034-WH Manual De Instrucciones página 5

EN
PRODUCT WARRANTY
Dear customer,
We thank you for choosing our products and trusting the quality and exceptional performance of our
products. To ensure we provide you with the best experience, we offer a limited warranty covering
manufacturing and operation for the following period:
Warranty period:
As per the applicable laws in the country of sale - minimum 2 years.
Warranty coverage:
This warranty covers manufacturing and operation defects, but does not cover breakage, loss, normal
wear and tear, or problems arising from improper handling. Please contact our technicians to verify if
your case is covered.
Procedure to enforce the warranty or request a replacement:
Warranty case:
Contact our technical support team through the form at the following QR link and
select Returns, Refunds and Warranty.
The following information will be required:
√ Full name.
√
Full address: Postal Code - Country - State.
√
Contact: Phone and E-Mail.
√
Precise details of the warranty case.
√
Picture of the purchase receipt.
√
Detailed images of the product and, if applicable, the damaged part.
In the product Information section, you will need to specify:
√ Purchase date.
√
Product description.
√
How the product was acquired.
√
Store.
√
Point of sale.
√ Product reference (if available, it is found on the barcode).
√ Description of the defect.
With this information, we will offer you personalized attention and process your warranty.
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Applicable law:
This warranty process is subject to the corresponding laws and regulations. Any dispute related to this
warranty will be resolved by the competent courts.
We value your trust in our products and strive to provide you with the best service. If you need further
assistance or have any questions, please do not hesitate to contact our technical support team.
This international warranty from Bergner Europe S.L. does not affect the consumer's legal rights or their
exclusion. It also applies to the retailer where the product was purchased. In addition to legal rights, this
warranty grants specific additional rights to the consumer.
Sincerely,
Bergner Europe S.L.
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EN