Idiomas disponibles
Idiomas disponibles
Troubleshooting
Problem
A layer of frost
occurs in the
compartment
Temperature
inside is too
warm
Temperature
inside is too cold
Doors can't be
closed easily
Water drips
on the floor
The light is not
working
Unable to connect
appliance to WiFi
network
Possible cause & Solution
Check that the air outlets are not blocked by food and
ensure food is placed within the appliance to allow sufficient
ventilation. Ensure that the door can be fully closed. To
remove the frost, please refer to the "Cleaning and care"
chapter.
You may have left the doors open too long or too frequently;
or the doors are kept open by some obstacle; or the
appliance is located with insufficient clearance at the sides,
back and top.
Increase the temperature by following the "Display controls"
chapter.
Check whether the top of the refrigerator is tilted back by 10-
15mm to allow the doors to self close, or if something inside is
preventing the doors from closing.
The water pan (located at the rear bottom of the cabinet)
may not be properly leveled, or the draining spout (located
underneath the top of the compressor depot) may not be
properly positioned to direct water into this pan, or the water
spout is blocked, or the water is not fully inserted into the
connector. You may need to pull the refrigerator away from
the wall to check the pan and spout.
The LED light may be damaged. Refer to replace LED lights in
cleaning and care chapter.
The control system has disabled the lights due to the door
being kept open too long, close and reopen the door to
reactivate the lights.
The password for home Wi-Fi network was entered
incorrectly. Make sure the password is correct and connect
again.
The home Wi-Fi router frequency is not 2.4GHz. The appliance
only supports 2.4GHz radio frequency. Set up a dedicated
2.4GHz Wi-Fi SSID and connect the appliance to it.
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