Idiomas disponibles
Idiomas disponibles
FAQ
Q1: Can I add another new set of nodes to expand my network coverage?
A1: Yes. Try the following solutions:
Tips
Please ensure that the new node you want to add has never been used. If not, reset it first.
Method 1: Press the MESH button for about 1 to 3 seconds. The LED indicator blinks green fast, which indicates the
device is searching for another device to form a network. Within 2 minutes, press the MESH button of another
device for 1 to 3 seconds to negotiate with this device.
Method 2: Run the Tenda WiFi App and manage the network, tap
instructions.
Method 3: Log in to web UI of the node, tap
Q2: How to restore my device to factory settings?
When your device is working properly, hold down the RESET button of your device using a needle-like item (such as
A2:
a pin) for about 8 seconds, and release it when the LED indicator blinks red fast. When the LED indicator lights solid
green, your device is reset successfully.
Q3: I cannot log in to the web UI by visiting tendawifi.com. What should I do?
A3: Try the following solutions:
• If you are using a wireless device, such as a smart phone:
− Ensure that it is connected to the WiFi network of the node.
− Ensure that the cellular network (mobile data) of the client is disabled.
• If you are using a wired device, such as a computer:
− Ensure that tendawifi.com is entered correctly in the address bar, rather than the search bar of the web browser.
− Ensure that the computer is connected to the LAN port of the node properly using an Ethernet cable.
− Ensure that the computer is set to obtain an IP address automatically and obtain DNS server address automatically.
If the problem persists, please reset the node by referring to Q2 and try again.
Q4: The device failed to be detected by the Tenda WiFi app upon my first time using the device. What should I do?
A4: Try the following solutions:
1. Ensure that your mobile phone is connected to the default WiFi network of the device.
2. Ensure that the network permissions of Tenda WiFi app is enabled. You can tap Settings > Tenda WiFi to enable it.
If the problem persists, please reset the node and try again.
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on the Network Status page, and follow the onscreen instructions.
on the My WiFi page, and follow the on-screen
