Problem
There is too much frost and ice.
Water flows on the rear plate of the
refrigerator.
There is too much condensed water
on the rear wall of the refrigerator.
Water flows inside the refrigerator.
Water flows on the floor.
Temperature cannot be set.
The temperature in the appliance is
too low/too high.
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ENGLISH
Possible cause
The door is not closed correctly.
The gasket is deformed or dirty.
Food products are not wrapped
properly.
Temperature is set incorrectly.
Appliance is fully loaded and is set
to the lowest temperature.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
During the automatic defrosting
process, frost melts on the rear
plate.
Door was opened too frequently.
Door was not closed completely.
Stored food was not wrapped.
Food products prevent the water
from flowing into the water collector.
The water outlet is clogged.
The melting water outlet is not con‐
nected to the evaporative tray above
the compressor.
The FastCool function is switched
on.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly.
The food products' temperature is
too high.
Many food products are stored at
the same time.
The door has been opened often.
The FastCool function is switched
on.
Solution
Refer to "Closing the door" section.
Refer to "Closing the door" section.
Wrap the food products better.
Refer to "Control panel" chapter.
Set a higher temperature. Refer to
"Control panel" chapter.
Set a higher temperature. Refer to
"Control panel" chapter.
This is correct.
Open the door only when necessa‐
ry.
Make sure the door is closed com‐
pletely.
Wrap food in suitable packaging be‐
fore storing it in the appliance.
Make sure that food products do not
touch the rear plate.
Clean the water outlet.
Attach the melting water outlet to
the evaporative tray.
Switch off FastCool function man‐
ually, or wait until the function deac‐
tivates automatically to set the tem‐
perature. Refer to "FastCool func‐
tion" section.
Refer to "Closing the door" section.
Let the food products temperature
decrease to room temperature be‐
fore storage.
Store less food products at the
same time.
Open the door only if necessary.
Refer to "FastCool function" section.