Troubleshooting
MY PERFECT GRIND™ COFFEE MAKER STOPPED WORKING
•
Check to ensure the unit is properly plugged in
•
Make sure the water reservoir is filled past the min line and
under the max line
•
Make sure there are enough coffee beans in the bean hopper
NOTE: Never fill with more than 180g/6oz of coffee beans
(approximately half a standard size bag of coffee beans)
•
Clean the grinder door / grinder channel – refer to page 27
of the instruction manual
•
Grinder auto clean – refer to page 27 of the instruction manual
•
Descale the coffee maker – refer to page 25 of the instruction manual
•
Be sure to descale the unit when the clean icon appears on your screen
for optimal performance or as needed
MY PERFECT GRIND™ COFFEE MAKER NO LONGER GRINDS COFFEE BEANS / IS CLOGGED
•
Make sure there are enough coffee beans in the bean hopper
Note: Never fill with more than 180g/6oz of coffee beans
(approximately half a standard size bag of coffee beans)
•
Clean the grinder door / grinder channel – refer to page 27
of the instruction manual
•
Grinder Auto Clean – refer to page 27 of the instruction manual
MY PERFECT GRIND™ GRINDER DOOR IS JAMMED
•
Clean the grinder door / grinder channel – refer to page 27
of the instruction manual
MY COFFEE ISN'T STRONG ENOUGH / MY COFFEE TASTES TOO WEAK?
•
Press BOLD/OVER ICE for a more robust brew
•
Always use freshly roasted coffee beans for optimal strength & flavor
•
Make sure the cover of the permanent gold tone filter basket is
securely in place
•
Clean the grinder door / grinder channel – refer to page 27
of the instruction manual
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19332_19333_19334_19335_19432_19433_BTFL WMUS_PerfectGrind Single Serve CM_IM_V21_R9.indd 30
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2023-11-02 9:51 AM
2023-11-02 9:51 AM