Before you call for service...
Troubleshooting Tips
Possible Causes
What To Do
Motor operates for
Normal when refrigerator
, Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
on and off frequently.
Often occurs when large
, This is normal.
(Modem refrigerators
with more storage
amounts of food are
space and a larger
placed in refrigerator.
freezer require more
Door left open.
• Check to see if package is holding door open.
operating time. They
Hot weather or frequent
• This is normal.
start and stop often
door openings.
to maintain even
temperatures.)
Temperature control
• SeeAbout the controls.
set at the coldest setting.
TurboCool function has been
_ This is normal when the TurboCool function is activated.
activated.
SeeAbout TurboCoolfor more information.
Refrigerator or freezer
Temperature controls not set
• SeeAbout the controls.
compartment too warm
cold enough.
Warm weather or frequent
• Set the temperature control one step colder.
door openings.
SeeAbout the controls.
Door left open.
, Check to see if package is holding door open.
Frost or ice crystals
Door left open.
, Check to see if package is holding door open.
on frozen food
Door openings too frequent
, This is normal.
(frost within package
or too long.
is normal)
Frequent "buzzing"
Ice Offfeature
is turned
_ Press and release the ICEOFF/LOCK pad on the control
sound
off, but the water supply
panel to turn on the Ice Off feature, and then the
to the refrigerator has not
_ icon will be displayed. Keeping the Ice Off feature
been connected,
on will damage the water valve.
Small or hollow cubes
Water filter clogged.
, Replacefilter cartridge with new cartridge or with plug.
Automatic
icemaker
Ice Offfeature
is turned on.
. Press and release the ICEOFF/LOCK pad on the control
does not work
panel to turn off the Ice Offfeature, and then the
icon will disappear.
Water supply turned off or
•
See Installing the water line.
not connected.
Freezer compartment
. Wait 24 hours for the refrigerator to completely
too warm.
cool down.
Piled up cubes in the storage
. Levelcubes by hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker.
. Turn offthe icemaker, remove cubes and turn
the icemaker back on.
30