Problem
Possible cause
Door seals are not airtight.
The door seals are dirty.
You may have just reversed
the direction that the doors
opens.
The appliance does not
The temperature is set
cool down enough.
incorrectly.
The food products are too
warm.
The door remained open for a
long time.
A large amount of food has
been placed in the appliance
within the last 24 hours.
The appliance is located close
to a heat source.
The compressor does not
This is normal, it is not a
start immediately after
malfunction.
a change in temperature
setting.
There is water at the
The defrost water drain hole
bottom of the appliance or
is blocked.
on the shelves.
If this does not solve your specific problem, please contact your retailer's after-sales service
and do not attempt to repair the appliance yourself.
NOTE: Your appliance should only be repaired by qualified maintenance technicians. Poorly-
done repairs can be dangerous for the user and are not covered by the warranty.
p
-
rolonged AbsenCe or non
use
•
Unplug the power cord to turn off the appliance
•
Empty, defrost and clean the appliance.
•
Keep the doors ajar to prevent odours from forming.
V.1.0
Solution
Clean them with water and a
soft sponge.
Carefully heat the leaking
sections of the joints with
a hair dryer (set to cool). At
the same time, correct the
position of the joints by hand.
Please refer to the
"Temperature settings"
section.
Do not open the door for any
longer than necessary.
Temporarily set the
thermostat to a colder
temperature. Avoid overfilling
the inside of the refrigerator.
Please refer to the
"Installation location" section.
The compressor will start
after a while.
Refer to the "Cleaning and
maintenance" section.
30
p
ower fAilure
•
If the power outage only lasts a short time, the food inside will not be affected. You should
not, however, open either of the doors.
•
If the outage is going to last longer, you should transfer the frozen and deep-frozen food
to another freezer. The length of time the freezer will stay cold is set out in the "Product
Datasheet". The length of time varies according to how full the appliance is.
•
When you see that the food items are starting to defrost, you should use them as soon as
possible: only refreeze the raw food after cooking it.
i
nside light
The inside of the refrigerator is illuminated by an LED lamp, which is characterised by low
energy consumption and a long service life. In the event of an anomaly, please contact the
after-sales service for repair, as the lamps can only be replaced by the after-sales service.
n
oises while in use
The following noises are typical of refrigerator-freezer type appliances:
•
Clicking: The compressor is starting or stopping.
•
Whirring: As soon as the compressor is running, you hear it making a whirring sound.
•
Gurgling/spluttering: The refrigerant is flowing through the narrow tubes. Even after the
compressor has switched off, these noises can be heard for a short time after.
r
eversing the opening direCtion of the doors
You can change the opening direction of your freezer doors, if necessary.
To do this, consult the complete procedure which is available at the
following address:
https://boulanger.scene7.com/is/content/Boulanger/3497674183196_n_0
The service life of your appliance is 3 years. During this time, the original replacement parts
will be available to ensure your appliance works properly.
Link to the supplier's website for the information in appendix, point 4 a), of regulation (EU)
2019/2019 of the Commission:
https://www.boulanger.com/info/assistance/
SCAN ME
• You can find the information on the models as they
have been recorded in the product database on the
following website by conducting a search for the
model's ID (*) shown on the energy label.
https://eprel.ec.europa.eu/
31
V.1.0