Troubleshooting
Problem
No Power, No Lights
No Power, No Lights, Unit Is Plugged In,
ON/OFF Switch is ON
Empty Chip Tray
Removing a Jam
"Remove Document" means:
• Remove jammed document.
"Open Cover" means:
• Pull Clear Safety Cover forward
•
(Machine is now disabled and
cannot operate until the safety
cover has been put back into its
proper original position).
Flashing Error Display
Not ready to bind
Machine does not resize
Power Cord has been lost
Wrong sequence of operation
Solution
• Verify unit is plugged in.
• Check ON/OFF Switch.
• Contact an Authorized GBC Technician for Service.
When the chip tray is full (approximately 60 books) the User Interface will show the Icon below
indicating the tray is full and needs to be emptied.
• Pull Tray out and empty tray
The machine will NOT operate without the chip tray securely in place
• If error display flashes on the User Interface, reboot the machine by turning the machine off and
turning it on.
• If the machine still shows the same error flashing, call a service technician for assistance.
• The machine will detect all inputs (binding Click not in machine, document size not measured,
safety cover closed) before allowing binding to proceed.
• If any of these are not in place, the machine will not bind and the user interface will display the
corresponding requirement for user action.
• Make sure that there is no paper on the paper deck when inserting Click.
• If the bind Click is smaller than the sized document, the machine will not bind.
• If user interface display "Insert punched document into sizer", the user will need to resize the
document in the document sizer.
Contact an Authorized GBC Technician to order replacement parts.
Please provide the machine model and serial number for reference.
If user inserts the document before inserting the Proclick
show a "Remove document" error.
Remove the document and follow the instruction on the user interface.
• Replace empty tray
"Slide Tray Up" means:
• Lift paper deck from the center into the locked/resting
position by pulling the tray upwards from the middle.
•
(Machine is now disabled and cannot operate until the paper
deck and safety cover have been put back into their proper
original operating position).
"Remove single Click, Slide Tray down and close cover"
means:
• Remove jammed Click.
• Lower paper deck back into the original operating position.
• Push Clear Safety Cover back into position.
• The Proclick
®
Pronto
™
is now clear and ready to proceed.
®
Pronto
™
Cartridge, the user interface will
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