FAQ
EN
Errors
The battery indicator
does not light up when
charging.
Charging too slow.
LED lights of the multi-
surface brush do not
work.
The lithium-ion battery pack contains substances that are hazardous to the environment.
Before disposing of the vacuum, please remove the battery pack, then discard or recycle it
in accordance with local laws and regulations of the country or region it is used in.
22
Possible Causes
The charger does not
plug into the vacuum
well.
The battery is charged
and switches to Sleep
Mode automatically.
If the problem persists
after ruling out the above
two possibilities.
Battery temperature is
too low or too high.
LED lights are damaged.
Solutions
Check whether the
charger is properly
plugged into the vacuum.
The vacuum runs
normally.
Please contact the after-
sales department for
maintenance.
Wait until the battery's
temperature returns
normal, then resume use.
Please contact the
aftersales department for
maintenance.