5. What if my indicator light is shining red or yellow?
This means that the disinfecting cycle is not yet complete. Wait
until the light turns green to remove your PAP equipment from
the SoClean 2 Disinfecting chamber (see page 11).
6. It has been more than two hours since the SoClean
completed a cycle, but the status light is still yellow.
Why? Some types of indoor lighting make it difficult to
distinguish the yellow and green lights on the SoClean
2. Confirm that the green light is visible before opening
your SoClean 2 to ensure that a disinfecting cycle is
complete, and your PAP equipment is disinfected and
ready for use.
7. What if the indicator light is off after a scheduled
disinfecting time? The SoClean 2 is green when a
disinfecting cycle completes successfully. If there is no
light, the cycle did not start.
Common reasons for this are that the lid was not securely
closed, there was no mask in the Disinfecting chamber at
disinfecting time or the Removable hose slot plug is missing
or not properly seated (see page 22). If everything looks
good, then close the lid and press the
test. Any error message will appear on the screen (see
page 11 for error messages).
8. What if I missed my scheduled disinfecting time,
but still wish to disinfect my equipment? You can
use the Manual function to run a cycle (see page 21).
For warranty information visit SoClean.com/warranty.
For further questions or concerns, visit our website: SoClean.com
9. Why does my display say Order filter kit?
This message appears approximately every 6 months,
depending upon usage, as a reminder to regularly replace the
Cartridge filter and Check valve. These parts wear out due to
regular use. You can purchase the Cartridge filter and Check
valve together in a Cartridge filter kit (PN1207). To reorder,
contact your authorised reseller or visit SoClean.com.
10. Are there materials that I should avoid putting into
the SoClean? The SoClean device is designed to disinfect
only your PAP equipment. Nylon and natural rubber
break down when exposed to ozone. PAP manufacturers
typically do not use these materials in their reservoirs,
hoses, masks or headgear. If you have questions, contact
your PAP manufacturer, supplier or SoClean.
11. My mask feels oily, what should I do?
Skin chemistry is unique. Individuals with an oily skin
type should hand-wash the mask as recommended by
the manufacturer. You may use the provided Neutralising
pre-wash or wipe your mask with SoClean's mask wipes.
12. How often should I wash my PAP equipment?
button to
PAP equipment should be washed as recommended by
the manufacturer. You may use the provided Neutralising
pre-wash.
13. If I lose power, do I need to reset my SoClean?
In the event of loss of power to your home or the
SoClean 2, ensure the correct clock time and cycle start
time are set on your SoClean 2 before using your PAP
machine. Failure to do so may result in the SoClean
device operating at an unexpected time. See page 19 for
instructions on how to set your clock and cycle start times.
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