CARE AND MAINTENANCE
OF YOUR SOCLEAN 2 DEVICE
Wipe down the SoClean 2 with a damp cloth. The
Neutralising pre-wash should only be used to clean
your PAP equipment following the manufacturer's
instructions.
WARNING: Do not submerge or fill the SoClean
device with water!
The SoClean Check valve and Cartridge filter should
be replaced every 6 months. A reminder message
on the display will appear after approximately six
months, depending on usage.
To reorder supplies (Cartridge filter, Check valve
or Neutralising pre-wash), contact your authorised
reseller or visit SoClean.com and search for the
desired part.
If the SoClean has been dropped or visibly
damaged, or if cracks in the tubing or enclosure
are noticed, stop using the SoClean and contact
Customer Service.
Please purchase your Cartridge filter kits from SoClean
Authentic Cartridge filter kits can be purchased from SoClean
via multiple online marketplaces, such as Amazon
in addition to SoClean.com. However, please confirm that the
seller of your Cartridge filter kit is SoClean, and not any other
seller, to ensure the authenticity of your Cartridge filter kit.
SoClean has discovered counterfeit Cartridge filter kits being
sold, particularly on Amazon
filters that leak and can cause damage to your SoClean machine
or to your property due to water leakage from the counterfeit
check valves. Please contact SoClean immediately if you have
had any issues with your Cartridge filter kit.
Amazon
is a registered trademark owned by Amazon Technologies,
®
Inc. eBay
is a registered trademark owned by eBay, Inc. SoClean
®
a registered trademark owned by SoClean, Inc.
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CARE AND MAINTENANCE OF YOUR SOCLEAN 2 DEVICE/FAQs
only.
®
and eBay
®
and eBay
, with check valves and
®
®
is
®
FAQ
S
1. Will my PAP equipment be wet from the SoClean?
No. The SoClean 2 destroys 99.9% of PAP germs,
bacteria and other pathogens with ozone. No fluids or
water are used in this process.
2. Is the SoClean harmful to me or the environment?
No. The SoClean 2 ozone technology is also used on
fruit and vegetable produce and drinking water. The
SoClean 2 produces ozone in a closed system and
includes a Cartridge filter which converts ozone back to
regular oxygen. The ozone disinfects your equipment
and naturally breaks down to regular oxygen completely
within two hours.
3. How do I know that my SoClean 2 is operating
properly? After the disinfecting cycle has successfully
completed, the status indicator light will illuminate green.
Your PAP equipment will have a light, clean scent.
4. What if the scent the SoClean 2 leaves is too strong
for me? Wash your equipment with the Neutralising pre-wash.
Do not use scented detergents as they can react with the
ozone and produce undesirable odours. If the device still
produces a strong odour, you may try any of these steps:
Before wearing your mask at bedtime, run your PAP for
®
20 seconds to allow any residual scent to blow out.
Schedule the machine to run earlier in the day, allowing
any residual scent to dissipate by nighttime.
Increase the cycle duration time up to 12 minutes for a
few days. A strong odour can indicate a high amount of
oxidised organics, such as scented detergent. A longer
cycle can remove these organics completely. You can
reduce the cycle time back down if the above has
helped to reduce the odour.