Symptoms
Washing machine
not filling properly
Washing machine
will not drain water
Wrinkling
Incomplete or no
dispensing of
detergent
Musty or mildewy
odor in washing
machine
Cycle time is
longer than usual
Reason
Filter clogged.
Supply hoses may be kinked. • Check that supply hoses are not kinked
Insufficient water supply.
Hot and cold supply hoses
are reversed.
Kinked drain hose.
Drain located higher than 1.2
m above the floor.
Washing machine not
unloaded promptly.
Washing machine overloaded.
Hot and cold water supply
hoses are reversed.
Too much detergent used.
Inside of drum was not
cleaned properly.
The load is too small.
Heavy articles are mixed with
lighter items.
The load is out of balance.
Solution
• Make sure the inlet filters on the fill
valves are not clogged.
or clogged.
• Make sure that both hot and cold water
taps are turned on all the way.
• Check supply hose connections.
• Ensure that the drain hose is not kinked.
• Make sure that the drain hose is no
higher than 1.2 m above the bottom of
the washing machine.
• Always remove items from the washing
machine as soon as the cycle is
complete.
• The washing machine can be fully
loaded, but the drum should not be tightly
packed with items. The door of the
washing machine should close easily.
• Hot water rinse can set wrinkles in
garments. Check the supply hose
connections.
• Follow the guidelines provided by the
detergent manufacturer.
• Run the Tub clean cycle regularly.
• Add more items to allow the washing
machine to balance the loads.
• Always try to wash articles of somewhat
similar weight to allow the washing
machine to evenly distribute the weight of
the load for spinning.
• Manually redistribute the load if articles
have become tangled.
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