Idiomas disponibles
Idiomas disponibles
According to model: *
Display
Description of the error
The robot is unable to locate its
1032
docking station
The robot will turn off due to low
2001
battery power
The robot is no longer positioned on
2010
the ground
2020
One of the robot's wheels is jammed
2021
The vacuuming motor is jammed
2022
The power-brush is jammed/blocked
2024
The robot is unable to find its route
The robot has a problem with its fall
2025
sensors
The robot's dust collector is not
2030
attached
The robot's navigation sensors are
2040
damaged
2041
The robot's gyroscope is damaged
2050
The robot faced an issue
The robot does not turn on
Possible cause/solution
The docking station is not connected to the mains.
Please connect the base to the mains.
The docking station is not easily accessible due to
the cluttered floor space.
Ensure the robot has easy access by clearing any
clutter around the docking station.
The battery power is weak and the robot is not
able to return to the docking system. Return the
robot manually to the docking station in order for
it to recharge.
The robot is not at ground-level.
Please place the robot on the ground.
One of the wheels is jammed and is not working
properly.
Turn off the robot and remove the blocking
element.
The robot is unable to properly turn on. Call the
after-sales service centre, quoting error code 2021.
The power-brush is not working correctly.
Turn off the robot and remove the blocking
element.
Remember to clean the power-brush using the
tool provided to remove hair.
The robot is blocked.
Move the robot, repositioning it in an uncluttered
space and re-start the vacuuming. Move the robot.
The fall sensors are dirty. Clean the fall sensors
with the cloth provided.
The robot is jammed at the top of the stairs. Move
the robot.
The robot cannot start without its dust collector.
Attach the dust collector and its filter properly.
Place the dust collector and filter inside the
appliance.
The robot is unable to properly turn on. Call the
after-sales service centre, quoting error code 2040.
The robot is unable to properly turn on. Call the
after-sales service centre, quoting error code 2041.
Switch off and switch on the robot and put it back
on the docking station. After booting, the robot
will be ready for any command.
The robot does not have sufficient battery power
to turn on.
Place the robot on the docking station; ensure
the ON/OFF switch under the robot is in the OFF
position.
Set the switch to the ON position.
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