Customer service
en
4Customer service
W hen contacting our customer service, please provide
C u s t o m e r s e r v i c e
the product number (E-Nr.) and production number (FD)
of the appliance. This information is given on the
specifications plate located on the lower section of the
hob and on the label in the user manual.
After-sales contact details for all countries can be found
in the attached after-sales service directory.
Warranty conditions
In the unlikely event that the appliance is damaged or
does not meet your expectations in terms of quality,
please inform us as soon as possible. For the warranty
to be valid, the appliance must not have been tampered
with, or used inappropriately.
The applicable warranty conditions are those set out by
the company's representative office in the country of
purchase. Detailed information is available from retail
outlets. Proof of purchase must be presented to obtain
the benefits of the warranty.
We reserve the right to introduce changes.
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7Environmental protection
T o protect the environment, BSH Home Appliances
E n v i r o n m e n t a l p r o t e c t i o n
uses recyclable or reusable materials to package this
product.
The packaging provided was used to protect your
product for delivery to your home. Help the environment
by discarding packaging materials responsibly and, if
possible, by reusing them. This creates less waste and
promotes the efficient consumption of natural
resources, thus preventing deforestation.
Old domestic appliances are not useless junk!
Responsible recycling can generate valuable raw
materials.
Please help us recycle/reuse these materials by taking
them to designated recycling centers in your
community. For more information about proper waste
disposal, contact your local recycling association or city
government.
Your children and the environment will thank you!