In case of defects or faults, we ask you to register the fault on the internet at
www.startngrill.com
following questions in any case:
- Did the device work once or was it defective from the beginning?
- Did you notice anything before the failure (pre-failure symptom)?
- What is the malfunction of the device in your opinion (main symptom)?
Describe this malfunction.
Guarantee certificate
Dear Client,
Our products are subject to very strict quality control. If, however, it should happen
that this appliance does not work perfectly, we are sorry and please contact our after-
sales service at
conditions:
• These warranty conditions are intended only for consumers, ie individuals
who do not wish to use this product in the context of their industrial or craft
activity, or in the context of any other independent activity. The warranty
conditions regulate the additional warranty services that the manufacturer
mentioned below promises to buyers of its devices in addition to the legal
warranty service. Your statutory warranty rights remain unaffected. Our
warranty service is free for you.
• The warranty extends exclusively to defects resulting from a
manufacturing or material error of a new device from the manufacturer
mentioned below and purchased by you. The warranty is limited according
to our decision either to the resolution of such defects on the device or to
the replacement of the device. Please note that our devices, in accordance
with the regulations, have not been designed for use in a professional,
industrial or artisanal environment. There is no warranty contract when the
device has been used professionally, by craftsmen or by industrial
companies or exposed to similar stress during the warranty period.
• Are excluded from our guarantee:
- Damage due to non-compliance with the assembly instructions or due to
incorrect installation, non-compliance with the operating instructions (for
example due to the device being connected to the mains voltage or the type
of incorrect current), non-compliance with safety provisions or resulting
from exposure of the device to abnormal environmental conditions or lack
of maintenance.
- Damage resulting from improper or improper use, the entry of foreign
objects into the device (such as sand, stones or dust), the use of force or
violence (such as, for example, fall damage).
. Please give a precise description of the defect and answer the
. The guarantee is valid under the following