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Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Food does not bake
properly
Food does not broil
properly
Oven temperature too
hot or too cold
Oven appears not to
work
"Crackling" or
"popping" sound
Why is my range
making a "clicking"
noise when using my
oven?
Clock and timer do not
work
Sometimes the
oven takes longer to
preheat to the same
temperature
Oven light does not
work
Oven will not self-
clean
Excessive smoking
during clean cycle
49-2001044 Rev. 0
Possible Cause
Your new oven has a different cooking
system from your old oven and therefore
may cook differently than your old oven.
Oven controls improperly set.
Rack position is incorrect or rack is not level.
Incorrect cookware or cookware of improper
size being used.
Oven temperature needs adjustment.
Oven controls improperly set.
Improper rack position being used.
Cookware not suited for broiling.
Aluminum foil on the broil pan has not been
fitted properly or slit to drain grease.
Oven temperature needs adjustment.
A fuse in your home may be blown or the
circuit breaker tripped.
Oven controls improperly set.
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions.
Your range has been designed to maintain a
tighter control over your oven's temperature.
You may hear your oven's heating elements
older ovens to achieve better results during
baking, broiling, and self-clean cycles.
A fuse in your home may be blown or the
circuit breaker tripped.
oven.
Light bulb is loose or defective.
The temperature is too high to set a self-
clean operation.
Oven controls improperly set.
Excessive soil or grease.
What To Do
For the first few uses, follow your recipe times
and temperatures carefully and use rack positions
recommended in the Cooking Guide. If you still
think your new oven is too hot or too cold, you
can adjust the temperature yourself to meet your
specific cooking preference. See the Special
Features section.
See the Cooking Modes section.
See the Cooking Modes section and Cooking Guide.
See the Cookware section.
See the Special Features section.
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
If using aluminum foil on broil pan, wrap tightly and
add slits conforming to those in the pan to allow
grease to drain.
See the Cooking Modes section.
Replace the fuse or reset the circuit breaker.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Cookware, food, and racks in the oven will cause
differences in preheat times. Remove excess items
to reduce preheat time.
Tighten or replace bulb. See the Maintenance section
for instructions on how to replace the bulb.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
Cancel/Off pad. Open the windows to
rid the room of smoke. Wait until the LOCKED light
goes off. Wipe up the excess soil and reset the
clean cycle.
