PROBLEM
The unit won't jump start
my car.
The unit won't power my
12V or USB device.
The display shows
JUMP START
READY-BATTERY
COLD REDUCED
PERFORMANCE.
Beeping sound and
display shows BATTERY
LOW-RECHARGE.
The green LED is flashing
and the display shows
CHARGE ABORTED-
SEE MANUAL.
13. BEFORE RETURNING FOR REPAIRS
If these solutions do not eliminate the problem, or for more information
about troubleshooting, contact customer service for assistance:
For REPAIR OR RETURN, contact Customer Service at 1-800-621-5485. DO NOT
SHIP UNIT until you receive a RETURN MERCHANDISE AUTHORIZATION (RMA)
number from Customer Service at Schumacher Electric Corporation.
When returning an item, place the original package into a shipping carton. If you received
an emailed label from Schumacher, please print the label and tape it to the carton.
Only ship via insured ground service with a tracking number. Return shipping charges
are the responsibility of the customer. We cannot accept C.O.D. deliveries and are not
responsible for lost or damaged packages. Please do not place stickers or shipping labels
on the original manufacturer's package. Please allow 2-3 days from date we received the
package for us to process your return. All return shipping charges must be prepaid.
POSSIBLE CAUSE
Clamps are not making a good
connection to the battery.
The internal battery is not
charged.
The temperature of the internal
battery is above 131°F (55°C).
The vehicle's battery voltage is
over 15V.
The vehicle's battery voltage is
below 1V.
The outside temperature is less
than 14°F (-10°C).
The vehicle's battery is defective.
The device is not turned on.
The internal battery is not
charged.
The temperature of the jump
starter's internal battery is too low.
The internal battery was
discharged, when using the 12V/
USB function.
The internal battery was
dicharged, when using the
jump starter.
Charging has aborted. The
battery is not accepting a
charge.
www.batterychargers.com
or call 1-800-621-5485
• 8 •
SOLUTION
Check for poor connection to
battery and frame. Make sure
connection points are clean.
Check the battery charge status
and recharge, if necessary.
Place the unit in a well-ventilated
area, to cool the battery.
You cannot use this jump starter
for this vehicle.
Press and hold jump start button
for 5 seconds, until display
shows JUMP START READY.
Try starting several times. If not
successful, place the unit in a
warmer area for a short time.
Have the battery checked.
Turn on the device.
Check the battery charge status
and recharge, if necessary.
Turn on the headlights or try to
jump start a few times, to warm
up the internal battery of the
jump starter.
If battery is not recharged, 12V/
USB will shut off after 10 minutes.
Recharge the internal battery.
Reset the charger by briefly
unplugging the unit. If problem
persists, call customer service.