How to Obtain Warranty Service?
You can check the user manual or visit https:// www.picoxr.com when you meet the problem during using.
If the problem cannot be resolved by reference to the user manual and/or resources available at https://
www.picoxr.com, You should contact the Distributor from which You purchased the Product or Accessory for
assistance.
In the event of a perceived malfunction in the Product or Accessory, You should contact us and provide the
following details and take the following actions:
The model and serial number of Product and Accessory;
Your full address and contact information;
A copy of the original invoice, receipt or bill of sale for the purchase of the product. You must present valid
proof of purchase upon making any claims pursuant to this Limited Warranty.
You should back up all your personal programs or data and delete them from the product before you return
the product to us. We cannot guarantee that we will be able to repair the Product without risk to or loss of
programs or data, and any replacement Product will not contain any of your data that was stored on the
original Product.
We will determine if there is a defect or malfunction covered by this warranty. If we find a defect or malfunction
covered by this warranty, we will repair or replace the Product to provide the Warranty Functionality, and we
will send the repaired Product or a replacement Product. In the event that the Product cannot be repaired or
replaced, You may be entitled to a refund.
Any repaired or replaced product will continue to be covered by this warranty for the remainder of the original
warranty Period or ninety (90) days following your receipt of the replacement or repaired product, whichever
is greater.
Governing Law
This Limited Warranty will be governed by the law of the country in which the Product and/or Accessories were
purchased and the relevant courts of that country will have exclusive jurisdiction in relation to this Limited
Warranty. If you live in the UK or EU, you may have additional rights and can bring legal proceedings in the
courts of your country of residence.
Laws and Regulations
Copyright © 2015-2022 Qingdao Chuangjian Weilai Technology Co.,Ltd. All Rights Reserved.
This information is for reference only and does not constitute any form of commitment.
Products (including but not limited to color, size, and screen display.) shall be subject to physical objects.
User Software License Agreement
Before using the product, please read the software license agreement carefully. When starting to use the
product, you agree to be bound by the license agreement.
If you do not agree to the terms of this agreement, do not use the product and software.
For more details about the agreement, please visit: http://www.picoxr.com/legal/terms-of-service
Privacy Protection
To learn how we protect your personal information, please visit: http://www.picoxr.com/legal/privacy-policy
Product Name: VR All-In-One Headset | Headset Model: A8110/A8G10 | Controller Model: C1810/C1910
USB-C Power Adapter Information: Output: 5.0V⎓3.0A 15.0W/9.0V⎓2.23A 20.07W/12.0V⎓1.67A 20.04W/3.3-
5.9V⎓3.0A 17.7W MAX/3.3-11.0V⎓2.2A 20.0W Max | Input: 100~240V~50/60Hz 0.5A
For more information about PICO's products, policy ,and authorized servers, please visit PICO's official website:
https://www.picoxr.com
Company Name: Qingdao Chuangjian Weilai Technology Co.,Ltd.
Company Address: Room 401, 4th Floor, Building 3, Qingdao Research Institute, 393 Songling Road, Laoshan
District, Qingdao City, Shandong Province, P.R.China
For more after-sales information, please visit: https://www.picoxr.com/support/faq
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