TROUBLESHOOTING
Before making repairs, please read the following content carefully to fix common problems .
STATUS
The power switch is not turned to ON .
No power (Indicator is off)
Power plug is not securely plugged into
the electric socket .
The soleplate does not heat up
Lightly pull on the hem to flatten out wrinkles . While pulling on the hem, run the
Wrinkles are hard to remove
steam iron across the stretched fabric . For best results, move the steam iron slowly
over the fabric using plenty of steam .
Product vibrates or makes
The water pump is pumping water from
noise while running
the water tank into the product .
A weight attached to the water hose is
Product makes a tapping
hitting the side of the water tank when
sound when shaken
moved back and forth quickly .
The steam button has not been pressed .
No steam coming out
The water in the water tank has run out .
Bubbles have built up in the main body .
Due to room temperature or brightness,
steam may not be visible .
Less or no steam coming out
Temperature of the soleplate is lower,
which temporarily decreases the amount
of steam .
Water other than tap water has been
used .
Steam hole is clogged .
Less steam coming out
The water pump has overheated due to
continuous use .
Problems that could not be resolved .
Please contact the dealer of purchase or IRIS USA, Inc . Customer Service .
Warning: Do not disassemble, repair or modify the product yourself . Any other servicing should be performed by any
authorized service representative .
POSSIBLE CAUSE
REMEDY
Turn the power switch to ON .
The power indicator light will blink red
for about 35 seconds while preheating .
Please plug the power plug securely into
the electric socket .
This is normal .
This is normal .
Press the steam button to start emitting
steam .
Please use the included measuring cup
to add water to the water tank .
Please hold the main body correctly .
This is normal .
After the temperature returns to normal,
steam level will too .
Empty out the incorrect water and fill
the water tank with tap water .
Please follow the cleaning instructions
to clean the steam holes (P12) .
Please turn the power switch to OFF .
Let the product cool for an hour before
using again .
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SPECIFICATIONS
MODEL
RATED VOLTAGE
120VAC
RATED CURRENT
7 .9A
RATED FREQUENCY
60Hz
WATER TANK CAPACITY
2 oz / 60 mL
Main Body: 6 .50 x 2 .76 x 5 .12 in / 16 .5 x 7 x 13 cm
PRODUCT SIZE
(NOT INCLUDING THE POWER CORD)
When Stored: 7 .09 x 3 .35 x 5 .91 in / 18 x 8 .5 x 15 cm
PRODUCT WEIGHT (WITHOUT WATER)
2 .01 lbs / 910 g
POWER CORD LENGTH
98 .4 in / 2 .5 m
SOLEPLATE TEMPERATURE
Medium Temperature (About 320°F / 160°C)
FUSE SHUTOFF TEMPERATURE
464°F / 240°C
ITEMS INCLUDED
Base and measuring cup
*Specifications are subject to change without prior notice .
SPECIFICATIONS
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