Troubleshooting - Dupray neat Manual De Instrucciones

PROBLEM
Unit fails to heat up. The status indi-
2
cator does not illuminate when
1
power button is pressed.
Unit fails to heat up. The status
2
indicator does illuminate orange
when power button
Steam output is weak or
intermittent.
Excessive amount of water in steam.
Note: Unit produces condensation -
it is normal for steam to contain
some amount of water.
Accessories do not stay firmly
connected to steam hose.
Floor surfaces appear cloudy or
streaky after steaming.
14

TROUBLESHOOTING

POSSIBLE CAUSE
Unit is not plugged in.
Household circuit breaker /ground
fault interrupter has tripped or
blown a fuse.
Unit is damaged or otherwise in
need of repair.
Boiler is empty.
1
is pressed.
Mineral build-up in unit.
Unit is damaged or otherwise in
need of repair.
Water level in boiler is running low.
Mineral build-up in unit.
Water condensation in steam hose
or steam hose is cold.
Unit is not heated to full operating
temperature.
Accessories not properly installed.
Microfiber pad is dirty.
Hard water residue on floor or old
soap residue remaining.
SOLUTION
Plug the power cord into an
electrical outlet.
Reset circuit breaker / ground fault
interrupter, or replace fuse. If you
need assistance contact a licensed
electrician.
Immediately cease usage and
unplug. Contact consumer service
for further assistance.
Refer to filling with water section
page 6.
Refer to cleaning the boiler section
on page 13.
Immediately cease usage and un-
plug. Contact consumer service for
further assistance.
Refer to refilling with water page 6.
Refer to cleaning the boiler section
on page 13.
Point steam hose towards sink, tub
or ground and shake while pressing
4
steam release trigger . Continue
until excess water is released.
During use the steam hose will heat
up and remove the condensation.
Wait until the status indicator
turns to green.
Check to make sure that accessories
are properly connected, per proce-
dures on page 8.
Replace microfiber pad with a clean
one.
Switch to distilled or de-mineralized
water. Old soap residue should go
away after a few passes.
2