Unpacking
Carton Contents
• Battery
• Manual and registration card
1. Carefully remove the battery and check to
see that all of the above items are supplied.
2. Inspect the product carefully to make sure
no breakage or damage occurred during
shipping. If you find damaged or missing
parts, DO NOT return the unit to the
store. Instead, please call the Snow Joe
+ Sun Joe
customer service center at
®
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton
and packaging materials until you are ready
to use your new battery. The packaging
is made of recyclable materials. Properly
dispose of these materials in accordance
with local regulations.
IMPORTANT! The equipment and packaging
materials are not toys. Do not let children
play with plastic bags, foils, or small parts.
These items can be swallowed and pose a
suffocation risk!
Charging
Using a USB-C charging cable (not included),
plug the USB-C connector into the battery. Then
plug the other end of the cable into an AC adapter
(not included) for charging at an electrical outlet
(Fig. 1).
The battery indicator LEDs will illuminate to
indicate charging progress. All three LEDs will
light up once the battery is fully charged, at which
point unplug the battery from the charging cable.
Fig. 1
Charging
cable (not
included)
NOTE: You may also charge the battery using
other USB devices such as computers.
®
AC adapter
(not included)
NOTE: When disconnected from a power source,
the USB-C port can also be used to charge other
electronic devices such as smartphones and
tablets.
The battery can also be charged using 24V iON+
chargers such as the 24VCHRG-HS-DPC (sold
separately) shown below (Fig. 2).
NOTE: Refer to the optional accessories for all
compatible chargers.
Fig. 2
24VCHRG-HS-DPC
ATTENTION!
Compatible with most 24V
iON+ tools. Go to snowjoe.com/xr12 for product
compatibility.
Service + Support
If your Snow Joe
24VBAT-XR12 Lithium-Ion
®
Battery requires service or maintenance, please
call Snow Joe
+ Sun Joe
®
at 1-866-SNOWJOE (1-866-766-9563) for
assistance.
Model + Serial Numbers
When contacting the company or arranging
service from an authorized dealer, you will need
to provide the model and serial numbers, which
can be found on the registration card. Copy these
numbers into the space provided below.
Record the following numbers from the registration card
of your new product:
2 4 V B A T
3
customer service
®
Model #:
- X R 1 2
Serial #: