SPC STELLA 2 Manual Del Usuario página 73

The phone can be charged in the on or off state. During charging, the red charging
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lamp on the phone's display panel lights up. When it is on, the battery icon in the
upper right corner moves its bars to indicate that it is in process.
The problem could be in the power supply. The phone's charging port is a standard
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USB Type-C. Although we recommend using the included power adapter, you can
also use another USB Type-C charger as long as it is reliable.
The phone cannot make or receive calls
To make calls with the phone, you need a SIM card from a mobile network provider.
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Follow the instructions in the manual to insert the SIM card correctly. Turn on the
phone after inserting it. Normally, you will be asked for the PIN code of the card, and
after you enter it, the phone will boot up. It should display the name of the mobile
network provider and the mobile coverage icon.
If you cannot make or receive calls, the SIM card may be inserted incorrectly and is
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not recognized. Make sure that the SIM card is inserted into the slot with the notch
in the indicated position and the metal contacts facing down. Please note that the
format must be Mini-SIM. If your card is smaller (Micro-SIM or Nano-SIM), you must
add the appropriate adapter. Your mobile network provider can provide you with this
adapter.
Make sure you have network reception from your mobile network provider. You may
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not have reception in your area, or your mobile network provider may be temporarily
unable to provide reception due to a technical problem. At the top left of the screen
are mobile coverage icons with a series of bars indicating signal strength. If there is
no reception, a cross is displayed on the corresponding icon.
The phone does not ring or rings very weakly for incoming calls
Make sure you have configured your phone's ringtone setting correctly. To do this,
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follow the instructions on profiles in this manual.
You may have accidentally pressed the volume control buttons on the side. You can
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increase or decrease (and turn off) the ringtone volume by pressing these keys. A
bar on the screen indicates the volume reached.
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