Product Warranty
The term of this product warranty is 1 year from the purchase date. (Accessories such as an External Battery/
microSD Card: 6 Months)
We, PittaSoft Co., Ltd., provide the product warranty according to the Consumer Dispute Settlement Regulations (drawn
up by the Fair Trade Commission). PittaSoft or designated partners will provide the warranty service upon request.
For serious repair required within 10 days of
purchase
For serious repair required within 1 month of
purchase
For serious repair required within 1 month of
exchange
When not exchangeable
For performance/
functional
Repair
problems under
(If Available)
normal use
conditions
Repair
(If Unavailable)
1) Malfunction due to customer fault
- Malfunction & damage caused by user negligence (fall, shock,
damage, unreasonable operation, etc.) or careless use
- Malfunction & damage after being serviced/repaired by an
unauthorized third party, and not through Pittasoft's Authorized
Service Center.
- Malfunction & damage due to the use of unauthorized components,
consumables, or separately sold parts
2) Other Cases
- Malfunction due to natural disasters (fire, flood, earthquake, etc.)
- Expired life span of a consumable part
- Malfunction due to external reasons
This warranty is only valid in the country where you purchased the product.
Circumstances
For Defect
Repeated problem with the
same defect (up to 3 times)
Repeated trouble with different
parts (up to 5 times)
For the loss of a product while
being serviced/repaired
When repair is unavailable due
to lack of spare parts within the
component holding period
When repair is unavailable
even when spare parts are
available
Warranty
Within the
Outside of the
Term
Term
Exchange/
Refund
Exchange
N/A
Exchange/
Refund
Refund
Free Repair
Paid Repair/
Paid Product
Exchange
Refund after
depreciation
Exchange/
plus an
Refund
additional 10%
(Maximum:
purchase price)
Exchange/
Refund after
depreciation
Paid Repair
Paid Repair