Klarstein WONDERWALL SANTORINI SMART Manual Del Usuario página 30

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Troubleshooting connection problems
If your Klarstein device cannot be found in the WLAN, check the following:
• Is the unit plugged in?
• Is the WLAN function of the smartphone activated?
• Is the WLAN function of the Klarstein device activated? (Follow the instructions
in the app)
• Has the WiFi password been entered correctly?
• Are the router, Klarstein device and smartphone in close proximity during the
pairing attempt? (Ideally no more than 5 m apart)
• If you have deactivated the 2.4 GHz band in the settings of your WLAN router,
activate it in your router settings.
Note: For further assistance, follow the app's instructions when establishing
the connection.