Troubleshooting & Support - Targus AEH104 Guia Del Usuario

(UG) AEH104TT_410-4314-001A (50)
Targus Wireless Stereo Headset
Troubleshooting & Support
Headphones will not power on:
• Be sure the headphones are fully charged.
My mobile device is unable to find the Bluetooth headphones
• Be sure the headphones are fully charged.
• Confirm the headphones are in pairing mode (blue/red LED).
• Remove "Targus AEH104" from your device's Bluetooth device list and try again.
• If the model still does not appear, restart the headset and phone, then try again.
After successfully pairing, the headphones disconnect
• Be sure the headphones are fully charged.
• Headphones must be within 10m of most mobile devices.
• Connections may be affected by obstructions such as walls or other electronic devices. Try moving closer
to the device you are connected to.
When answering a call, I cannot hear anything
• Ensure the mobile device is connected to the Targus AEH104 headphones and not on phone's speaker or
other audio option.
• Increase the volume on your mobile device.
There is no sound when listening to music
• Increase the volume on your headphones or the mobile device.
• Reestablish the Bluetooth wireless connection between the headphones and your mobile device.
• Check if the audio app has paused or stopped playback.
Headphones will not charge
• Confirm that the charging cable is operational or undamaged.
• Ensure that the USB charging cable is fully inserted in the headphones and charger ports.
• Confirm that the USB port is outputting power. Some USB ports shut off when the PC is off.
14
folding line folding line
Targus Wireless Stereo Headset
15