General Warranty Conditions - Exquisit KA 6502 sw Manual De Instrucciones

EN

18 General Warranty Conditions

Warranty Conditions
As the buyer of an Exquisit appliance you are entitled to the legal guarantees from the sales
contract with your dealer. In addition, we grant a warranty to you under the following conditions:
Period of indemnification
The warranty shall run for 24 months starting from the purchase date (proof of purchase must be
submitted). During the first 6 months defects in the appliance will be eliminated free of charge,
provided that the appliance is accessible for repairs without any particular effort. In the further 18
months the buyer undertakes to prove that the defect already existed at the time of delivery of the
appliance.
In the case of commercial use (e.g. in hotels or cafeterias), or in the event of community use
by several households, the warranty amounts to 12 months starting from the date of purchase
(proof of purchase must be submitted). During the first 6 months defects in the appliance will be
eliminated free of charge, provided that the appliance is accessible for repairs without any
particular effort. In the further 6 months the buyer undertakes to prove that the defect already
existed at the time of delivery of the appliance.
If a claim is made on the warranty, the warranty shall not be extended either for the appliance or
for the newly incorporated parts.
Scope of the Defect Removal
Within the periods mentioned we will eliminate all defects from the appliance, which are to be
demonstrably attributed to unsatisfactory execution or material defects. Replaced parts are
transferred to our ownership.
The following are excluded:
Normal wear, deliberate or negligent damage, damage that is caused by non-compliance with the
operating instruction, inappropriate setup or installation or due to connection to the wrong mains
voltage, damage due to a chemical or an electro-thermal effect or due to other abnormal
environmental conditions, glass, lacquer or enamel damage and possibly differences in colour as
well as defective bulbs. Likewise, appliance defects are excluded if they are to be attributed to
transport damage.
Also, we don't provide any services if work is undertaken on appliances by unauthorized persons at
Exquisit or if parts of foreign origin are used without our specific written permission. This restriction
does not apply to defect-free work performed by a qualified specialist with our original parts to
adjust the appliance to comply with the technical protection regulations of another European Union
country.
Area of applicability
Our warranty applies to appliances that were purchased in a country of the European Union and
that are in operation in the Federal Republic of Germany or Austria.
For appliances that were purchased in a country of the European Union and brought into another
European Union country, services are provided under the customary warranty conditions of the
country. An obligation to perform under the terms of the warranty only exists if the appliance is in
compliance with the technical regulations of the country, in which the warranty claim is enforced.
For repair orders outside of the warranty period, the following shall apply:
If an appliance is repaired, the repair invoices are to be paid immediately without any deduction.
If an appliance is examined and/or a repair that has been started has not been completed, lump
sums will be calculated for travel expenses and work. Consultation with our customer advisory
service center shall be free of charge.
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