Troubleshooting
UPS User´s Manual
If the UPS system does not operate correctly, please solve the problem by using the table below.
Problem
Nothing is
displayed on
LCD panel.
The UPS always
on battery mode.
The UPS
continuously beeps.
Backup time
too short.
Possible Cause
The UPS is not on.
Battery voltage is too
low.
Battery fault.
Power cord loose.
Please check the fault
code for the details.
Battery
voltage
is
too low.
Overload.
Battery defect.
Solutions
Press the power switch again to turn on the
UPS.
Charge the battery at least 6 hours.
Replace the battery.
Re-plug the power cord.
Please check the fault code for the
details.
Charge the battery at least 6 hours.
Remove some unnecessary loads. Before
reconnecting equipment, please verify
that the load matches the UPS capability
specified in the specs.
Replace the battery.
20 / EN