Oral-B iO Manual Del Usuario página 32

Trouble Shooting
Problem
APP
Handle does
not operate
(properly)
with Oral-B
App.
Reset to fac-
tory settings.
TOOTHBRUSH
Toothbrush is
not operating
(during first
use).
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Possible reason
1. Oral-B App is
closed.
®
2. Bluetooth is not
activated on
smartphone.
®
3. Bluetooth is disa-
bled on handle.
®
4. Bluetooth con-
nection to smart-
phone has been
lost.
5. Your smartphone
does not support
®
Bluetooth 4.2 (or
higher)/
®
Bluetooth Smart.
6. Outdated Oral-B
App.
Original functionality
wanted.
1. Battery has a very
low charge level.
2. Operating outside
standard tempera-
ture.
Remedy
1. Launch Oral-B
App.
2. Activate
®
Bluetooth on
smartphone
(described in its
user manual).
3. Enable Bluetooth
by pressing on/off
button for
5 seconds.
4. Pair handle and
smartphone again
via App settings.
Keep your smart-
phone in close
proximity when
using it with
handle.
5. Your smartphone
must support
®
Bluetooth 4.2
(or higher) /
Bluetooth ® Smart
in order to pair
handle. Check
app.oralb.com for
compatible smart-
phones and coun-
try availability of
the Oral-B App.
6. Download latest
Oral-B App.
Use App to perform
factory reset.
1. Charge at least for
30 min.
2. Always operate in
standard operating
temperatures
(> 0°C and < 40°C).
®
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