TROUBLESHOOTING
Problem
The device does not switch
on or the key does not
respond.
The air is polluted but the
indicator remains green.
The smell from the air outlet is
unpleasant.
The sterilizer works but seems
to have no effect on air
quality.
The red light in the front side
window of the device is
switched on permanently.
Even after replacing the
lamps, the red light in the
front side window is still red.
Solution
Check that the unit is properly connected.
●
Check that the back panel is securely in place.
●
Check that the unit is installed on a flat surface.
●
Check that the device cover is closed
●
completely and all the parts inside the device
are fixed and not lose
Make sure that the unit is placed in a place with
●
good air circulation.
Replace the filters if necessary.
●
Check that the filter packaging is removed.
●
Check that the filters are installed in the correct
●
positions and are fixed in their position
Check that the lamps are working (green LED
●
signal on bottom front side window).
Unplug the unit immediately and replace the
●
lamps.
Unplug the unit immediately and contact
●
customer service.
13
SC UV 900