Troubleshooting
Problem and possible hearing aids
Sound is weak.
Increase the volume.
Replace or recharge the battery (depending on the battery type).
Clean or exchange the tube and the ear piece.
Hearing aid emits whistling sounds.
Reinsert the ear piece until it ts securely.
Decrease the volume.
Clean or exchange the ear piece.
Sound is distorted.
Decrease the volume.
Replace or recharge the battery (depending on the battery type).
Clean or exchange the tube and the ear piece.
Hearing aid emits signal tones.
Replace or recharge the battery (depending on the battery type).
Hearing aid does not work.
Turn the hearing aid on.
Gently close battery door completely.
Replace or recharge the battery (depending on the
battery type).
Make sure the battery is inserted correctly.
Power-on delay is active. Wait several seconds and
check again.
Consult your Hearing Care Specialist if you encounter further
problems.
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