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1. If you can read the CD in another CD player or you can see previous
sessions, the directory information might be damaged on the volume,
making it unreadable. Check the Adaptec software online user's guide for
more troubleshooting ideas.
2. You might have a damaged CD-R or CD-RW disc. Try a new CD-R disc or
CD-RW disc, or another brand of disc.
3. If you can read from a CD-RW disc in the Slimline drive, but not in another
MR drive, be sure that a UDF Reader program is installed on the computer
which contains the other MR drive. For more information on installing the
UDF Reader program, go to "Installing the UDF reader software for
Windows 95, Windows 98, Windows Me, Windows 2000, and Windows NT
4.0" on page 1-8.
4. Verify that you are not attempting to write the disc under extreme
environmental conditions such as the following:
v low temperature: 5° C (41° F) or below
v high temperature: 45° C (113°F) or above
v excessive shock: >0.5 G
v excessive vibration: >0.1 G
5. Make sure the CD-R disc is "closed." See the recording software help
section. A non-closed audio disc cannot be played in your car or home CD
player.
You cannot access the Slimline drive, or the drive icon does
not display (Windows 95 or Windows 98)
If the Slimline drive has been properly installed, there will be an icon for the
drive in the My Computer window. If you double-click the My Computer icon
and there is no drive icon present in the displayed window, make sure that the
drive has been properly installed, and that the configuration jumper has been
correctly set. Next, restart your system. If a drive icon is still not found,
continue with the following steps.
1. Click Start, and then select Settings. The Settings window opens.
2. Click Control Panel.
3. Click System.
4. Click the Device Manager tab.
5. Double-click View Devices by Type.
a. Click Hard Disk Controllers on the Device Manager list. Make sure
that there are no conflicts with the controller. Be sure that the device
status indicates that the controller is working properly.
b. Select CD-RW from the Device Manager list. Verify that there is a
CD-RW device and that no conflicts exist. The device status will
indicate that the device is working properly.
6. Click OK.
Appendix B. Problem Solving
B-3
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