TROUBLESHOOTING
Symptom
Remedy
"CANNOT PLAY" appears.
Connect a USB device that contains playable audio files.
The iPod/iPhone does not
• Check the connection between this unit and iPod/
turn on or does not work
iPhone.
• Detach and reset the iPod/iPhone using hard reset.
"LOADING" appears when
This unit is still preparing the iPod/iPhone music list. It
you enter search mode by
may take some time to load, try again later.
pressing
.
Correct characters are not
• This unit can only display uppercase letters, numbers,
displayed.
and a limited number of symbols.
• Depending on the display language you have selected
( 5), some characters may not be displayed correctly.
• Sound cannot be heard
• Reconnect the Android device.
during playback.
• If in [AUDIO MODE], launch any media player
• Sound output only from
application on the Android device and start playback.
the Android device.
• If in [AUDIO MODE], relaunch the current media player
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. ( 29)
Cannot playback at
• Make sure JVC MUSIC PLAY APP is installed on the
[AUTO MODE].
Android device. ( 7)
• Reconnect the Android device and select the appropriate
control mode. ( 8)
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. ( 29)
"NO DEVICE" or "READING"
• Switch off the developer options on the Android device.
keeps flashing.
• Reconnect the Android device.
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. ( 29)
Symptom
Remedy
Playback is intermittent or
Turn off the power saving mode on the Android device.
sound skips.
"CANNOT PLAY"
• Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
"ADD ERROR"
New station creation is unsuccessful.
"CHK DEVICE"
Check the Pandora application on your device.
"NO SKIPS"
The skip limit has been reached.
"NO STATIONS"
No stations are found.
"STATION LMT"
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your
device.
"UPGRADE APP"
Make sure you have installed the latest version of the
Pandora application on your device.
"CONNECT ERR"
Communication is unstable.
"RATING ERR"
Registration of thumbs up/thumbs down has failed due
to insufficient network connectivity.
"THUMBS N/A"
Registration of thumbs up/thumbs down is not allowed.
"LICENSE ERR"
You try to access from a country which Pandora is not
deliverable.
Station cannot be selected.
If "Explicit Content" in [Account Settings] is checked
in the web version of iHeartRADIO, custom stations
become unavailable.
"NOT CONNCTD"
Link to the application is impossible.
31
ENGLISH