Troubleshooting
Try these remedies for common APS problems before calling for help. Before returning your UPS for service, call
Tripp Lite Customer Service at (773) 869-1234 in the USA or at (773) 869-1956 for international customers.
SYMPTOM
APS does not provide
AC output (AC input present).
APS does not provide
AC output (AC input absent).
APS will not charge the
battery (AC input present).
All APS Indicator Lights are
OFF (AC input absent).
All APS Indicator Lights are
OFF (AC input is present or
absent).
All APS Battery Indicator
Lights are slowly flashing.
APS "LOW" Battery Light
flashing.
All APS Battery Lights are
rapidly flashing.
APS "LOAD" Indicator Light
is rapidly flashing.
*User supplied
9906058 230V APS MV-cabinet--English.p65
PROBLEMS
APS not properly connected to
utility power.
Circuit breaker is tripped.
APS shutdown due to excessive
battery voltage, indicating possible
charger failure. Line disconnected
to prevent permanent battery
damage.
APS is set to "OFF."
Circuit breaker is tripped.
Operating Mode Switch is set
to "CHARGE ONLY."
Load or High Temperature fault.
Excessive battery discharge.
Connected batteries are dead.
Battery fuse* is blown.
Battery cabling* is loose or degraded. Check and tighten or replace cabling.
APS charger failure.
This is normal if the APS is set
to "CHARGE-ONLY."
Excessive battery discharge.
Excessive battery discharge.
Inverter shutdown because battery
voltage dropped too low for more
than 5 seconds. Protects battery
from permanent damage.
High battery voltage shutdown
during Charge mode.
Inverter overload caused by
excessive load or short circuit.
If sustained for more then 5
seconds the Inverter is shut down.
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CORRECTIONS
Connect APS to utility power.
Reset circuit breaker.
Turn APS "OFF". Wait 1 minute and
switch to "AUTO/REMOTE".
Set APS to "AUTO/REMOTE" or
"CHARGE-ONLY."
Reset circuit breaker.
Set Operating Mode Switch to "AUTO/
REMOTE."
Turn APS "OFF." Wait 1 minute. Remove
overload. Switch to "AUTO/REMOTE."
Check battery condition.
Check and replace old batteries.
Check and replace fuse.
Turn APS "OFF." Wait 1 minute and
switch to "AUTO/REMOTE." If
automatic shutdown occurs, call Tripp
Lite Customer Service.
—
Use an auxiliary charger* to raise
battery voltage. Check external battery
connections and fuse. Automatically
resets when condition is cleared.
Use an auxiliary charger* to raise
battery voltage. Automatically resets
when condition is cleared.
Reset by cycling control switch to
"OFF" position then to "AUTO/
REMOTE."
Check all charging sources. Reset by
cycling control switch to "OFF" then to
"AUTO/REMOTE" or "CHARGE-ONLY."
Reset by reducing load and cycling control
switch to "OFF" position then to "AUTO/
REMOTE."
3/21/00, 4:29 PM
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