Troubleshooting
Formatting a memory card
If your computer has trouble recognizing a new memory card,
format the memory card in your camera or by using the
following steps:
1 Insert your memory card into the reader.
2 Click Start, then click My Computer.
3 Under Removable Storage, right-click the appropriate
4 Click Format.
5 Type in a name into the Volume Label box. The name of
6 Click Start.
7 When you see a warning, click OK.
8 Click OK on the Format Complete window.
9 Click Close to finish.
Troubleshooting
If memory cards do not appear in My Computer or Windows Explorer,
check the following:
• Make sure that the card reader is fully connected into your
• Try a different memory card of the same type in the same
• Disconnect the cable from your card reader and shine a
memory card icon.
your memory card appears next to the icon.
computer. Unplug and reconnect your card reader.
slot. If a different memory card works, the original memory
card should be replaced.
flashlight into the empty card slots. Look to see if any pins
inside are bent, and straighten bent pins with the tip of a
mechanical pencil. Replace your memory card reader if a
pin has bent so much that it touches another pin.
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