Warranty Conditions - NORDEST Cycles MAXIMUM Manual De Usuario

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WARRANTY CONDITIONS:

The Promoter shall be liable to the consumer for those goods or products which are not in conformity with the
contract at the time of delivery of the product. To this end, the provisions of the current Spanish consumer and
user protection legislation will be applied.
Unless proven otherwise, the products shall be deemed to be in conformity with the contract provided that they
comply with all the requirements set out below, unless due to the circumstances of the case any of them are not
applicable:
They conform to the description made by the Promoter and possess the qualities of the product that it
has presented to the client.
They must be suitable for the uses for which products of the same type are ordinarily intended.
Present the usual quality and performance of a product of the same type which the customer can
reasonably expect, having regard to the nature of the product and, where appropriate, to public
statements on the specific characteristics of the products made by the Promoter, in particular in
advertising or labelling.
Liability shall not be accepted for nonconformities which the customer knew or could not reasonably have been
unaware of at the time of conclusion of the contract.
If the good or product is not in conformity with the contract, the customer may demand replacement of the
product, unless this is objectively impossible or disproportionate. Such replacement shall be free of charge to the
customer and shall include the necessary costs incurred to remedy the lack of conformity of the products with the
contract, in particular shipping costs.
Similarly, the price reduction and the termination of the contract shall, at the consumer's choice, take place where
the consumer is unable to demand replacement and in cases where replacement has not been carried out within a
reasonable period of time. The decision shall not apply where the lack of conformity is minor. Likewise, the price
reduction, if any, shall be proportional to the difference between the value that the product or good would have
had at the time of delivery if it had been in conformity with the contract and the value that the product actually
delivered had at the time of delivery.
WARRANTY RESTRICTIONS:
1) Usage and common wear, both on frames and components which are inclined to wear out in the course of time
like tires, grips, chains, brake pads, chain guides, freehubs, etc.
2) Nordest Cycles does not take any responsibility for incompatibilities on components between different years
frames due to updating and technical improvements made on them; such as shocks, pressfits, headsets, forks,
wheels, seatposts, deraulliers, etc.
3) Inadequate assembly or maintenance, together with the mounting of non-originally designed compatible parts
and accessories for the bike.
4) This warranty is limited to the reparation or replacement of a deficient part and does not cover, what so ever,
personal damage that could occur, directly or indirectly, from the deficiencies of any of these parts during its
usage.
5) Damages or deficiencies caused during an accident, incorrect use or negligence.
6) All bikes/frames have specific and certain lifetime durability, in other words lifespan, which depend on the type
of the material used and the construction of this material. This lifespan can be reduced due to the type of usage of
the material or the way in which it is being used, or because of lack of maintenance and necessary treatments.
Therefore the lifetime warranty will totally depend on the optimal lifecycle determined by Nordest Cycles for each
product in particular.
7) Every frame is manufactured for a specific type of usage in accordance with its technical characteristics. The
right for warranty will only be applied in case the frame has received a proper usage for which is has initially been
manufactured.
9) Costs for manpower to replace the parts.
10) All warranty issues will be subject to the final decision of our mechanics with regard to the nature and causes
of the damage, after a thorough technical analysis of every single frame.

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