Service and Maintenance
Replacement Parts
•
Filters
For better tasting coffee, we recommend that you use MR. COFFEE
paper filter or a MR. COFFEE
®
brand permanent gold-tone filter. These filters are
available at most grocery stores.
•
Thermal Carafe
You can usually purchase a replacement thermal carafe from the store where you
purchased your Coffeemaker. If you are unable to find a replacement, please call
1-800 MR COFFEE (1-800-672-6333) in the U.S. and Canada for information on
where you can find a store that carries replacement thermal carafes.
Repairs
If your Coffeemaker requires service, do not return it to the store where you purchased it.
All repairs must be made by Sunbeam or by an authorized SUNBEAM
in the U.S. or Canada, please call us at the following toll-free telephone number to find
the location of the nearest authorized service center:
1-800 MR COFFEE (1-800-672-6333)
To assist us in serving you, please have the model number (UNT83, URT83, URT84, URT85,
URTX83, URTX84 or URTX85) and date of purchase information when you call.
Questions, Comments and Suggestions
We welcome your thoughts; please include your complete name, address and telephone
number when you write or e-mail us at:
Consumer Service Department
®
MR. COFFEE
A Product of Sunbeam Products, Inc.
P.O. Box 948389
Maitland, FL 32794-8389
www.mrcoffee.com
Do not send product to the above address
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®
brand 8-12 cup
®
Service Center. If you live
coffee
One-Year Limited Warranty
Sunbeam Products, Inc, or if in Canada, Sunbeam Corporation (Canada) Limited (collectively "Sunbeam")
warrants that for a period of one year from the date of purchase, this product will be free from defects
in material and workmanship. Sunbeam, at its option, will repair or replace this product or any
component of the product found to be defective during the warranty period. Replacement will be
made with a new or remanufactured product or component. If the product is no longer available,
replacement may be made with a similar product of equal or greater value. This is your exclusive warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is
not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty
performance. Sunbeam dealers, service centers, or retail stores selling Sunbeam products do not
have the right to alter, modify or any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to the
operating instructions, disassembly, repair or alteration by anyone other than Sunbeam or an
authorized Sunbeam service center. Further, the warranty does not cover: Acts of God, such as fire,
flood, hurricanes and tornadoes.
What are the limits on Sunbeam's Liability?
Sunbeam shall not be liable for any incidental or consequential damages caused by the breach
of any express, implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability
or fitness for a particular purpose is limited in duration to the duration of the above warranty.
Sunbeam disclaims all other warranties, conditions or representations, express, implied, statutory
or otherwise.
Sunbeam shall not be liable for any damages of any kind resulting from the purchase, use or misuse
of, or inability to use the product including incidental, special, consequential or similar damages
or loss of profits, or for any breach of contract, fundamental or otherwise, or for any claim brought
against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so the above limitations
or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province
to province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A. –
If you have any question regarding this warranty or would like to obtain warranty service,
please call 1.800.672.6333 and a convenient service center address will be provided to you.
In Canada –
If you have any question regarding this warranty or would like to obtain warranty service,
please call 1.800.672.6333 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc., located in Boca Raton,
Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited,
located at 5975 Falbourne Street, Mississagua, Ontario L5R 3V8.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
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