8.
Troubleshooting
If the devices stop working properly, please refer to the
troubleshooting table shown below to see if you can resolve
the problem yourself.
Never attempt to repair the devices yourself. If a repair is
necessary, please contact our Service Centre.
Fault
Device
cannot be
switched
on or
switches off
automatically.
No sound
60
Possible
cause
Low battery
charge level
•
Connection
fault
•
Volume set
too low
Corrective action
Charge the
headphone
battery.
Pair the
headphones
with the
transmitter
again.
Check that the
audio cable
is plugged in
properly.
Check the
volume
settings on the
headphones
and your audio
output device.