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Troubleshooting chart
Many potential problems can be resolved by the owner without calling
a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.
General
Symptom
No sound is heard.
Is the input signal (selection) set
properly?
Is the volume level set to "0"?
Is muting activated?
Noise is heard during
Move the unit away from any
playback.
computers or mobile phones.
When a button is
Set this unit to the stand-by mode and
pressed, the unit does
then turn it back on.
not respond.
The power is not turned
Is the unit unplugged? (Refer to page
on.
13)
The protection circuit may be
activated. Unplug and plug in the
power lead again after 5 minutes or
more.
The information is not
Is the unit set to "Dimmer display off"
displayed even if the
mode?
unit is turned on.
Remote control
Symptom
The remote control does
Is the battery polarity correct?
not operate properly.
Is the battery dead?
Is the distance or angle incorrect?
Are there any obstructions in front of the
unit?
Is there a strong light shining on the
remote sensor?
Is the remote control for another
equipment used simultaneously?
All manuals and user guides at all-guides.com
Possible cause
Possible cause
Symptom
The unit cannot be
Is the AC power lead of the unit plugged
turned on with the
in?
Is the battery inserted?
remote control.
TV cannot be operated
Depending on the model, some or all
functions may not be operable using the
with the remote control.
remote control of this unit. In this case,
use the remote control supplied with the
TV.
Condensation
Sudden temperature changes, storage or operation in an extremely
humid environment may cause condensation inside the cabinet or on
the transmitter on the remote control.
Condensation can cause the unit to malfunction. If this happens, leave
the power on until normal operation is possible (about 1 hour). Wipe off
any condensation on the transmitter with a soft cloth before operating
the unit.
If problem occurs
When this product is subjected to strong external interference
(mechanical shock, excessive static electricity, abnormal supply voltage
due to lightning, etc.) or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
1. Set the unit to the stand-by mode and turn the power on again.
2. If the unit is not restored in the previous operation, unplug and
plug in the unit, and then turn the power on.
2010 August 16
Possible cause
HT-SB350_A6_EN_UK.fm
HT-SB350(W)
HT-SB350(BK)
ENGLISH
E-18
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