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Advanced Features
Upgrading the Firmware
The firmware can be field-upgraded through the Avigilon Control
Center software. Consult the software user guide for details on how
firmware upgrades are performed.
It is possible for the firmware to become corrupted during an upgrade
— for example, if power is lost during the upgrade process. If this
occurs, the encoder can be reverted to run from bootstrap firmware.
Once reverted, it can be upgraded as usual.
Warning — Only revert to bootstrap firmware if the device is
unable to start up due to corrupted firmware.
Firmware Revert Button
Figure: Firmware revert microswitch location on the rear of the
encoder
1.
Disconnect power from the encoder.
2.
Using a straightened paperclip or similar tool, gently press
and hold the firmware revert microswitch.
3.
While continuing to hold the microswitch, power the
device. Release the microswitch after three seconds.
Caution — Do not apply excessive force. Inserting the tool
too far will damage the device.
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