The outside temperature is below 65°F (18°C). Do not try to
operate your air conditioner in the cooling mode when the
outside temperature is below 65°F (18°C).
The temperature of the room you are trying to cool is
extremely hot. Allow extra time for the air conditioner to cool
off a very hot room.
Windows or doors to the outside are open. Close all
windows and doors.
The Exhaust control is set to Open. Push the Exhaust
control Closed for maximum cooling.
The Temp control is not at a cool enough setting. Adjust
the Temp control to a cooler setting by pressing the minus
button to reduce the temperature. Set the Fan Speed control
to the highest setting.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory-specified replacement parts. Factory-specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new appliance.
To locate factory-specified replacement parts in your area, call
your nearest designated service center.
Please record your model's information.
Whenever you call to request service on your appliance, you
need to know your complete model number and serial number.
Call Customer Service toll free: 1-877-465-3566 or visit our
website at www.whirlpool.com.
Our consultants provide assistance with:
Features and specifications on our appliances.
Installation information.
Use and maintenance procedures.
Repair parts sales.
Referrals to repair parts distributors and service companies.
Designated service technicians are trained to fulfill the
product warranty and provide after-warranty service,
anywhere in the United States.
Call Customer Service toll free: 1-800-360-2742, or visit our
website at www.whirlpool.com.
Our consultants provide assistance with:
Features and specifications on our appliances.
Use and maintenance procedures.
Repair parts sales.
Referrals to repair parts distributors and service companies.
Designated service technicians are trained to fulfill the
product warranty and provide after-warranty service,
anywhere in Canada.
16
All manuals and user guides at all-guides.com
ASSISTANCE OR SERVICE
In the U.S.A.
In Canada
The air conditioner in the heating mode has insufficient
Btu/h for the heating requirements of the room. Do not
use the air conditioner as a primary source of heat.
Water drips from cabinet into your house
The air conditioner is not properly leveled. The air
conditioner should slope slightly downward toward the
outside. Level the air conditioner to provide a downward
slope toward the outside to ensure proper drainage. See the
Installation Instructions.
NOTE: Do not drill a hole in the bottom of the metal base and
condensate pan.
You can find this information on the model and serial number
label. See "Electrical Requirements" for the location of the model
and serial number label.
Please record the model and serial number information below.
Also, record the purchase date of your appliance and the store's
name, address, and telephone number.
Model Number__________________________________________________
Serial Number __________________________________________________
Purchase Date__________________________________________________
Store Name ____________________________________________________
Store Address __________________________________________________
Store Phone ____________________________________________________
Keep this book and the sales slip together for future reference.
For further assistance
If you need further assistance, you can write with any questions
or concerns to:
Hisense USA Inc.
Customer Service
105 Satellite Blvd. NW, Suite A
Suwanee, GA 30024
Please include a daytime phone number in your correspondence.
For further assistance
If you need further assistance, you can write with any questions
or concerns to:
Hisense USA Inc.
Customer Service
105 Satellite Blvd. NW, Suite A
Suwanee, GA 30024
U.S.A.
Please include a daytime phone number in your correspondence.