What To Do If There's A Problem; Re-Ordering Accessories; Service And Warranty; Service Department - IBP TENS WL-2103A Manual De Instrucciones

12. What to do if there's a problem

Problem
The Well TENS is switched on
but the LED displays do not
light up and no stimulation can
be felt.
The Well TENS is switched on
and the LED displays light up
but no stimulation can be felt.
The self-adhesive electrode
does not stick.

13. Re-ordering accessories

Self-adhesive electrodes are available from specialist shops or can be ordered by post from ibp
GmbH quoting the following code number:
Elektropads, 40 x 40 mm, set of 4, ibp code 20301.
(For the address see the back page of this manual)

14. Service and Warranty

14.1 Service Department

England: International Business Products Limited
6 Newfield Court West Houghton Bolton
BL5 3 SA England
Phone: +44 (0) 1942 819695 • www.ibphealthcare.com
India: sano health care products pvt. Ltd.
Corporate Office: 28 Landsdown Terrace 1st Floor
Kolkata - 700 026
Phone: +91 332465 0383-85
40
IBP_WellTENS_01_GB_DR.indd 40
Possible cause Remedy
The battery has not Insert the battery
been inserted.
The battery is dead. Change the battery.
The Well TENS is faulty. Send the Well TENS to our Service
Department – see Service and
Warranty.
The pulse strength is set Increase the pulse strength.
too low.
The cables are not Check all the cable connections
properly connected. and insert the cables firmly.
A supply cable or Change the supply cable or
electrode is faulty. electrode.
The Well TENS is faulty. Send the Well TENS to our Service
Department – see Service and
Warranty.
The adhesive on the Change the self-adhesive
electrode has dried up. electrode.
01.03.2006 11:08:35