Troubleshooting
When followings occur, it is not the cooker fault, please
carefully check once before sending it for repair.
S/N
Problem
Sealing ring not installed properly
1
Difficult to close the lid
The floater valve clamps the push rod
Float valve in the popped-up position
2
Difficult to open the lid
Pressure exists inside the cooker
Sealing ring installed improperly
Food debris attached to the sealing ring
3
Steam leaks from the lid
Sealing ring damaged
The lid is not closed correctly
Food debris on the float valve gasket
4
Steam leaks from float valve
Float valve gasket w orn-out
Too little food and w ater in inner pot
5
Float valve unable to rise
Steam leaks from the lid or exhaust valve
Exhaust valve not in sealing position
Steam comes out from exhaust
6
valve non-stop
Pressure control fails
7
Pow er indicator doesn't light on
Pow er socket bad contact
Too litter w ater
8
Rice half cooked or too hard
Lid opened prematurely
9
Rice too soft
Too much w ater
Display screen displays E1
Bottom sensor open circuit
Display screen displays E2
Bottom sensor short circuit
Display screen displays E5
Sensor on the lid open circuit
Display screen displays E6
Sensor on the lid short circuit
Display screen displays E8
Pressure sw itch fault
Control PCB and Launch PCB
Display screen displays E11
communication fault
10
Receive PCB and Launch PCB
Display screen displays E12
communication fault
Display screen displays E13
Float sensor open/short circuit
Display screen displays E14
Float sensor correction fault
Display screen displays E15
Temperature sensor on Receive PCB fault
Display screen displays E17
Receive PCB fault
Display screen displays 18
Launch PCB fault
Display screen displays EC
The lid is on the error position
31
Reason
Solution
Position the sealing ring w ell
Lightly push the push rod
Pr ess the float valve lightly w ith a
chopstick.
Open the lid after the pressure is
completely released.
Install the sealing ring as required
Clean the sealing ring
Replace the sealing ring
Close the lid correctly
Clean the float valve gasket
Replace the float valve gasket
Add water and food according to the
recipe
Send to the service center for repair
Turn the exhaust valve to the
sealing position
Send to the service center for repair
Please check the pow er socket
Add w ater accordingly
After
cooking
cycle
completes,
leave the lid on for 5 more minutes.
Reduce water accordingly
Send to the service center for repair
Placed in the right position
——If the fault is not removed after above check, please
contact the authorized service center for repair.
Special Declaration
Addition: Any technical improvements shall be placed in the
revised manual without notice; for any changes in appearance
and color, those of the actual product shall prevail.
WARRANTY: 2 YEARS
32